FAQs

Determine best size for soft fabric headbands, and more. Offering a variety of accessories. Many products are provided by our favorite brand - Stay Kool Bands. All items are made in Cleveland Ohio, unless specified.

Sizing & Care

Please have a flexible item (like a rope or ribbon) and a ruler available to measure the circumference of your head. Measure from forehead around to the base of the back of your head, and back around to match the two ends. Using this length, put the ribbon against the ruler to see what measurement you are.

HEADBANDS | TWIST & KNOT HEADBAND

The smallest size in inches for the head it will fit. You do not want the headband super tight. It is best to round down to the next size if your head is measuring smaller than the inches listed. For instance, if your head measures 19.5" then a SMALL would fit nicely, while an X-SMALL may fit snug.

  • LARGE headbands: about 4.5" wide and 20.5" in circumference. These are the best size for adults with fuller or thicker hair, or a larger head. Great for those that cannot fit a typical off-the-shelf headband! We added an inch more fabric to fit around your adorable head. 
  • MEDIUM headbands: about 4.5” wide and 19.5" in circumference to fit most adults and older teens.
  • SMALL headbands: about 3.5" wide and 18.5" in circumference to fit tweens, teens (13 to 17 years old), and adults with a small head size.
  • X-SMALL headbands: about 3.5" wide and 17.5" in circumference to fit ages 8 to 12 years old.
  • KID headbands: about 3.5" wide and 16.5" in circumference to fit ages 4 to 7 years old.
HEADWRAPS | ADJUSTABLE HEAD WRAP
  • TODDLER headwrap: about 3.5" wide and adjustable to fit ages 1 to 3 years old.
  • BABY headwrap: about 3.5" wide and adjustable to fit ages 6 to 12 months old.
  • INFANT headwrap: about 3.5" wide and adjustable to fit ages 0 to 6 months old.
  • NEWBORN headwrap: about 3.5" wide and adjustable to fit preemies and newborn babies.

We recommend placing your headband, headwrap, scrunchie or infinity scarf into a mesh lingerie bag. Wash with your regular laundry and dry on a low or medium heat. Did your item make it in with your regular clothes? Don't worry, these items are made to last but washing in a mesh bag will help them last a bit longer.

You may also hand wash headbands and headwraps, and hang to dry in your shower.

Please spot clean scrunchie keychains and hair ties.

The recommended placement on your head is a bit "forward" than typical store-bought headbands. Wear the headband slightly over your forehead and covering your hair line.

Most of our fabrics are a sturdy blend of polyester and spandex. The fabric is soft, stretchy and sweat wicking.

Shipping & Handling

We ship daily Monday through Saturday. Each order is shipped within 1-2 business days from our small shop Ohio.

All orders ship via United States Postal Service (USPS). We are closed on Sundays and US holidays.

If you live or travel to the area of Cleveland's East Side, then we may be able to accommodate a local pickup. Please contact us with your name, city, zip and order request - we'll let you know if we can accommodate!

We currently offer standard and expedited shipping through the United States Postal Service (USPS). Shipping costs are automatically calculated during checkout. All rates quoted include our USPS commercial discount and we do not charge any handling or packaging fees.

Yes, simply write in the notes on the checkout page that you would like to “Hold my order” or “Keep my box open” and we will not ship your order until confirmed by you. When combining orders, if there are any shipping charges that are not used, we will refund them back to you within 72 hours of shipping your order.

Buyers are responsible for any customs and import taxes that may apply. Stay Kool Bands is not responsible for delays due to customs.

The FDA regulates wearable items. We cannot accept returns on used, worn or opened items. We back all of our products and offer to make adjustments as needed!

But ... we can make the headband tighter/smaller or offer a replacement if it's an issue made in the production of the headband. You'll need to send the product back to us (at your expense) but we'll adjust and send back for free.

Contact us with a full description and photo(s) of the issue to request a pre-paid return label. Email staykoolbands at gmail (dot) com.

Please allow us a few days to make adjustments to the item or provide you with a new or similar item. A tracking number will be provided so you'll know when to receive the package.